Download issue with Firefox

Description

For some users Firefox downloads a .zip file instead of .h5p when using the reuse button. The same issue is seen in Documentation Tool instead of .docx file it downloads a .zip file.

Issue is reported here: https://h5p.org/node/207309/

Confirmed Firefox versions that is experiencing this issue:

Ubuntu 20.04.1 LTS with Firefox 84.0.2

Windows 10 and Firefox 85.0

 Mac OS 10.15.7 and Firefox 85.0

Environment

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Activity

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Bienvenido Villadelrey
March 11, 2021, 4:24 PM

I can’t reproduce this myself. It could possibly be a setting/s in Firefox that causes this. I’ve tried changing settings and FF but so far I get the correct file.

Erik Langhaug
March 9, 2021, 9:26 AM

Not able to reproduce on Windows 10 + Firefox 85 or 86 (tested on both).

For h5p.com, this is what I see when attempting to export text;

And when trying to reuse the content:

And for h5p.org:

Bienvenido Villadelrey
January 29, 2021, 6:09 PM

Additional information from Oliver:

  • H5P.com: You get .zip when downloading .h5p

  • H5P.com: You get .zip when downloading .docx

  • H5P.org: You get .h5p when downloading .h5p

  • H5P.org: You get .zip when downloading .docx

Assignee

Erik Langhaug

Reporter

Bienvenido Villadelrey

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Priority

Medium